Network Outages/Maintenance

Outage 2014-01-10

We are currently experiencing a fiber outage on one of our upstream connections. We currently have sufficient capacity and no customers should be affected at this time.

Outage 2012-05-23 10:48 PM CDT - Outage: Upstream

We are currently dealing with an outage with our upstream provider that started at approximately 10:45 pm CDT on May 23, 2012.

Mail Server Upgrade 11-19-2011 10:30 PM CST

Fayetteville Public Utilities will be performing a major upgrade on our customer mail server Saturday evening, November 19th, 2011 starting at 10:30 PM CST.

Mailserver work still going on

Outage still ongoing for the mail server. The mail transfer is taking longer than expected. I will update when I get a good estimate of remaining time.

Outage 2011-10-15 12:01 AM CDT - 10 AM CDT

We will be performing maintenance on our mail system Saturday morning starting at midnight. This work will take at least 3 hours, but may take as many as 8 to 10.

Outage 2011-10-01 12:01 AM-2:00 AM

Firmware updates to some of our hardware will require rebooting tonight. One firewall needs a small hardware replacement; this will block access to our mail server.

Planned Outage 2011-10-12 12:01-6:00 AM Planned Upstream maintenance

Our upstream provider has scheduled maintenance on their NOC hardware on October 12, 2011, between midnight and 6 AM our time. (Wednesday morning.)

Outage 2011-09-16 3:00 PM CDT - Outage: Upstream

Our upstream provider link went down at approximately 3:00 PM CDT. We have contacted our provider and they are investigating. We have no ETR.

Outage 2011-09-15 6:07 PM CDT - Ongoing Update

We believe the outage is resolved at this time, and has been for the last 20 minutes, however we have not had confirmation from our upstream provider that the issue is fully taken care of at this time

Outage 2011-09-15 6:07 PM CDT - Ongoing Update

As of 8:00 PM CDT we have partial connectivity restored. However, we are experiencing extreme packet loss connecting to our provider's network.

Outage 2011-09-15 6:07 PM CDT - Ongoing: Service Provider Outage

Our upstream connection has been cut as of 6:07 PM CDT. We have already talked to our provider and they are investigating. We have no Estimated Time of Repair at this time.

Planned outage Thursday morning 06/23/2011 at 12:01 AM CDT (Wednesday evening 06/22/2011)

Fayetteville Public Utilities will be performing plant maintenance to upgrade our Internet plant bandwidth.

Outage 2010-12-11 3:20 AM - 7:15 AM CST : Service Provider Outage Resolved

Outage was resolved by service provider at approximately 7:15 AM. All systems check out and online, bandwidth is at 100%.  We apologize for any inconvenience.

Outage 2010-12-11 3:20 AM CST - Ongoing: Service Provider Outage

Our upstream link to the internet went down at approximately 3:20 AM CST. Our provider has been contacted and is investigating, however at this time we have no ETR.  

Maintenance 2010-10-06 2 AM-4AM CDT - CMTS Maintenance Completed

Maintenance is completed and most cable modems are reconnected at this time.

Maintenance 2010-10-06 2 AM-4AM CDT - CMTS Maintenance

Due to some small service interuptions last week, when part of our new hardware crashed, our vendor has sent us hardware to swap out. We are going to do that in the morning.

Maintenance 2010-07-18 12AM-6AM CDT- Planned Server/router maintenance

FPU will be performing hardware maintenance on our routers and servers on Sunday, July 18th, 2010, between 12 AM and 6 AM.

Maintenance 2010-07-13 12 AM - 6AM CDT - Service Provider Outage

Our upstream service provider is performing emergency system maintenance between 12 AM and 6 AM on the 13th of July.

.mil dns outage 2010-05-27

Most of the root dns servers for the .mil domain are currently not responding to lookup requests. This means many sites ending in .mil will not be accessible.

Maintenance 2010-05-12 12 AM - 8AM CDT - Service Provider Outage

Our upstream service provider is performing system maintenance between 12 AM and 8 AM on the 12th of May.
We are expecting an outage of no more than 30 minutes during that time.

Spam/Hotmail problems 2010-05-06

Tuesday morning between midnight and 7 am CDT one of our customer's email account was used to send thousands of spam emails, mostly of the 'We are in Nigeria, have 30 million dollars, and would l

Outage 2010-04-16 12:00-15:40 CDT

Our upstream provider seems to have fixed the issue affecting us and approximatly 36000 other customers. We have not heard back from them yet but the internet is working at this time.

Ongoing Outage 2010-04-16 15:00 CDT

Our outage has been rolled into a larger outage with our upstream provider that affects approximatly 36,000 high-bandwidth customers in the Southeast.

Ongoing Outage 2010-04-16 14:00 CDT

We are working with our upstream provider at this time, and have been escalated to a critical issue, however we still have no ETR at this time.

Outage 2010-04-16 12:00 Noon CDT

We are experiencing an outage that started at 12:00 noon CDT. The outage is with our upstream internet provider, and they have been notified and are investigating.

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